Customer Testimonials
Saturday July 31, 2010 will be a night I will remember for a while.
It was late and I decided I wanted something to eat. I usually cook everything on the grill outside but it was late so I put some meat in a pan and turned on the stove. I decided I would go and take a shower and 20-30 minutes later I exited the bathroom to find my house full of smoke and the meat in the pan had disintegrated. I quickly took the pan outside and opened all windows and my door to air out my home. After a while the smoke was gone and I went to sleep, hungry! I awoke the next morning to a horrible smell. I quickly opened the door and windows again and started cleaning walls, cabinets, and floors with pine sol. The smell was not getting any better so I packed up my clothes and headed to stay with a family member.
The next day ( Monday) I called to a local fire restoration place and they explained I had a “protein fire” and it would take a while to get the smell out and their prices start at $2500.00 I knew I couldn’t afford that so I went home and researched “protein fire” on the internet. I began cleaning with vinegar, bleach, ammonia, and put out bowls of baking soda. Nothing was working! After using 4 bottles of Febreze and putting all of my living room furniture outside on the lawn, I quickly began to give up. I found out that my air conditioner filter was covered in a greasy film from the smoke and it was circulating throughout my home.
That night I posted on Facebook hoping someone could help me with my protein fire. I quickly received a message from Bill Flynn with Complete Scene Intervention offering his services. I had tried everything so I decided to give up and figured I would be making payments for the rest of my life.
That next morning ( Tuesday) I called Bill with Complete Scene Intervention. He ensured me that he could take care of the problem and would send people right then. They came out and set their equipment and began working hard. They kept me up to date and told be everything that they would be doing and what to expect. I left everything in their hands, hoping for the best. Within hours after the equipment was removed from my home, I was moving back in!
The burnt smell was gone.
I am so grateful of everyone at Complete Scene Intervention and how quick they responded and saved everything I owned.
Thank You!
Jennifer Floyd
Olanta, South Carolina
Bill, Thank you so much for all you help with my sister's home. You were a real lifesaver — especially for my mom. Our family is very grateful!
With thanks,
Margaret I.
Florence, South Carolina
Mr. Flynn,
I would like to thank you and your staff for your assistance with the decontamination of LT Corporal R.J. Gannon’s Patrol Vehicle on Feb 26, 2011.
Captain Joe Nell (South Carolina Highway Patrol Troop 5)
Jan 23, 2011 — As a Coroner, I recommended this company to be used in the cleanup after a decomposing body was found in an apartment. The owners of the complex and the maintenance crew were overly impressed with the work performed by CSI. They were extremely professional and so incredibly thorough. There was no stone left unturned in the entire process from initial call requesting CSI's services to the follow up in the days after the cleanup. If you want it done with perfection, this is the company you are looking for.
Jun 5, 2009 — We used Complete Scene Intervention to remove heavy cigarette smell from a sales rep's car in our fleet. The new sales rep couldn't even tell anyone ever smoked in it! We were highly impressed!
Jun 3, 2009 — We called CSI to clean our home after my brother passed away. They were professional courteous and left our home in pre-incident condition. Highly recommended.
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